
ADSL Plus services are offered without a guaranteed specific speed result. We expect all ADSL Plus services will exceed the 1500/256k data rate offered on our ADSL Standard services. Above that, the service is offered on the basis that the line speed achieved is offered on a best effort, no guarantees basis - up to a maximum possible speed of 8 Megabits per second downstream and 384 kilobits per second upstream. Your actual results will be somewhere in between.
Like our Extreme ADSL2+ services, the speed is dependent on many factors including (but not limited to) the quality and length of the copper telephone line between your premises and your local telephone exchange.
We have a graph on this page, which may give you idea of the potential performance based on the length of your phone line. For ADSL Plus services, refer to the blue ADSL1 area.
IMPORTANT NOTE: The achieved 'sync speed' in ADSL1 full-rate mode (ADSL Plus) can vary over time. Because this service is extracting the maximum possible performance from your current telephone line and ADSL modem environment and this environment can change over time - hence, so can the sync speed.
These plans offer the highest speed made available to us by our ADSL Plus infrastructure provider, nationally - we are not able to control the latency or performance of these plans directly. The latency on these plans is, in general, a little higher than that of a 1500/256k service (typically an additional 10-20 milliseconds).
However, like all Internode ADSL 'best effort speed' broadband services, there are a variety of approaches our customers can take to maximise the performance of their service.
The Internode support team is happy to assist customers who wish to optimise the speed of their Internode ADSL services with advice and assistance to achieve that aim.
In this circumstance, Telstra Wholesale have notified us that the speeds available may be limited to a maximum download speed of 3 Megabits per second in some (unspecified) locations, where insufficient backhaul capacity exists to support higher speeds at this time.
We regret that we are currently unable to determine in advance, which RIM connected customers may be subject to the 3 Mbps maximum download speed limitation.