What Is NakedExtreme ADSL2+?

Simply put, NakedExtreme ADSL2+ delivers a high speed broadband service over a copper pair, without the need for you to rent a traditional telephone service.

Traditional ADSL and ADSL2+ Services

ADSL is a technology that uses only the higher frequencies on the copper pair that connects your premises to your local telephone exchange. It consists of a family of protocols, including ADSL1, ADSL2 and ADSL2+.

Historically, in order to obtain ADSL, you've had to rent a telephone service. This telephone service makes use of the lower frequencies on the copper pair - and incidentally, that's why you've always had to use a 'line filter' in the past.

But it also means you've been obliged to spend between $20 to $30 per month renting a telephone service, in order to receive ADSL. So under this traditional arrangement, when you connect a telephone handset to the copper pair via your phone socket, you hear a 'dial tone' and can make and receive telephone calls.

Naked DSL Services

Naked DSL is a new term used to describe an ADSL service that is delivered without the analog dial tone. The implications of this are:

• you don't need to use line filters! However if you have 'scrappy' telephone wiring within your house, a central splitter can improve your ADSL performance.
• you don't need to rent a telephone service to receive broadband ADSL - saving you money every month.
• there's no dial tone - you can't make traditional telephone calls through a Naked DSL service (though of course you can make VoIP calls, eg through NodePhone).

ADSL2+ is the latest generation of the ADSL technology, which delivers higher speeds over longer distances. It's also 'backwards compatible' with the earlier technologies such as ADSL1, which operate at a lower speed.

How fast is NakedExtreme ADSL2+?

The maximum possible speed of a NakedExtreme ADSL2+ service will depend on a number of factors. These include the length and quality of the copper pair that links your premises to your local telephone exchange, and the type of ADSL modem or router that you are using.

A description of these factors is available on this page, as well as a graph that provides an indication of theoretical maximum speed at various line lengths.

The ADSL modem or router that you use on a Business NakedExtreme ADSL2+ service will affect the maximum possible speed as follows:

• ADSL2+ Annex M Modem/Router - 24000/2500 kbps (Annex M is available on SOHO and Business NakedExtreme services)
• ADSL2 Modem/Router - 12000/1000 kbps
• ADSL1 Modem/Router - 8000/1000 kbps (many older ADSL modems and routers are ADSL1 only)

All routers sold by Internode are ADSL2+ Annex M capable - further details are available here.

Internode does not guarantee that customers who select the Business NakedExtreme ADSL2+ plans will be able to obtain the maximum theoretical speed of 24000/2500 kbps. In fact - and this is another benefit of NakedExtreme ADSL2+ - we no longer need to reject services for 'transmission loss too high'. Obviously, your line speed is substantially reduced if you are connecting over 7 kms of copper pair - but it still provides excellent performance and value compared to the alternatives!

Can I Get It?

Step One : Coverage Checker

The very first thing to check! Simply enter your telephone number into our Coverage Checker, and the availability of our various ADSL service types will be clearly listed.

This will indicate whether your local exchange has the necessary equipment (an Internode DSLAM) to deliver Internode NakedExtreme ADSL2+. It doesn't however analyse the copper access network between your premises and the local exchange - that can only be done when we receive your order. Specifically, Internode NakedExtreme ADSL2+ can only be delivered :

• when your local exchange has already been equipped with an Internode DSLAM; and
• free ports are available on that DSLAM; and
• a suitable continuous copper pair is available between your premises and the local exchange.

We'll check all these items as part of provisioning your service. If at any point we find you cannot obtain an Internode NakedExtreme ADSL2+ service at your premise, you can cancel the order with no penalty - no success, no fee!

What about RIMs?

Just like Internode Ultra, Extreme® ADSL2+ and Naked ADSL2+, NakedExtreme ADSL2+ is also dependent on a continuous copper pair between your premises and the local exchange. A RIM (large pair gain system) means that the copper connection is not continuous - and unfortunately this means we won't be able to provision the service.

What are the connection options?

There are two options currently available to establish an Internode NakedExtreme ADSL2+ service:

• Convert Active Telephone Service - This involves the conversion of an existing active telephone service into a NakedExtreme ADSL2+ service, and you will experience a brief outage (typically for about 20 minutes) when you are converted - usually between two and four weeks after you have placed your order. No site visit is required for this connection method.
• New Service Connection - This involves a technician visiting your premises to install NakedExtreme ADSL2+ on a vacant copper pair. Typically this takes four to six weeks, and note this option is not currently available for services in apartments.

Please read through the more detailed information on our Transfer page.

Can I Have A Traditional Telephone Service With NakedExtreme ADSL2+?

You cannot have a traditional analog telephone service on the same copper pair as a NakedExtreme ADSL2+ service.

These days many people use more cost-effective voice calling options (such as NodePhone® VoIP over the broadband Internet connection) in conjunction with a mobile phone service, instead of using a conventional telephone service. Others may prefer to retain their traditional telephone service - in that case, simply order an Internode Extreme ADSL2+ service instead. The choice is yours.

Do I Still Have To Rent A Telephone Service?

Not unless you want to.

In terms of the Internode NakedExtreme ADSL2+ service, there's just one bill - from Internode. You no longer have to pay a separate monthly telephone line rental to receive an ADSL2+ service - we provide both the copper pair and the broadband.

So how do I make telephone calls?

We recommend using NodePhone®, our high quality, feature-rich voice over IP service.

• A special NodePhone2 plan is available for Internode NakedExtreme ADSL2+ customers - no establishment charge, no monthly rental, and $10 of included call credit every month! (limit of one service per customer).
• You can select this NodePhone plan as part of your online signup to NakedExtreme ADSL2+.
• Alternatively, if you already have a NodePhone service, simply log into My Internode after your NakedExtreme ADSL2+ service has been activated. There you can use the Change NodePhone Plan tool to upgrade to the 'NodePhone2-Special' plan; and your existing NodePhone number will be retained.

Then all you need is a VoIP capable router (such as the Billion 7401VGPM, available from Internode for $199) and any sort of traditional telephone equipment (including a cordless base station with handsets). NodePhone® can be configured to send all calls out via VoIP; or alternatively used in conjunction with a traditional phone service for emergency calls, location-dependent calls, and failover - details are available here.

You don't have to use NodePhone® of course - you can use any other VoIP service, or just use your mobile!

Can I keep my phone number?

At this stage we are not offering 'number porting' into NodePhone® (though we do plan to in future). So if you choose to convert your telephone service into a NakedExtreme ADSL2+ service, you will permanently lose that telephone number.

What Do I Need To Be Aware Of?

To recap the above :

• Internode NakedExtreme ADSL2+ is not available to all premises. You will incur no charges if you are unable to obtain an Internode NakedExtreme ADSL2+ service.
• At this stage we are not offering 'porting' of existing phone numbers into NodePhone® (though we do plan to in future). So if you convert a telephone service into a NakedExtreme ADSL2+ service, you will permanently lose your existing telephone number.
• Internode NakedExtreme ADSL2+ does not provide support for any ‘traditional' analog / voice services, including telephones (except via VoIP) and any service that requires an analog modem connection, such as most monitored alarm systems, eftpos machines, fax machines, dialup modems, etc.
• Internode NakedExtreme ADSL2+ customers may also choose to use an Internode NodePhone2 service. This is a fully featured voice over IP telephony service that can both make calls to, and receive calls from, the public switched telephone network. However it is not a ‘Standard Telephone Service' and while it is of a high availability design, it should not be relied upon for emergency communications (for example if you or any other resident have a serious medical condition). NodePhone® requires AC electrical power at your premises in order to operate.

What If I Already Have An Internode ADSL Service?

If you already have an Internode ADSL service, you may be interested in NakedExtreme ADSL2+ for one or both of the following reasons:

• You like the idea of Naked ADSL2+ - saving money by not renting a telephone line; and/or
• You like the idea of Naked ADSL2+ - upgrading to a potentially higher speed service than ADSL Standard or ADSL Plus.

The next few points should help you with your decision.

Are you connected to an Internode DSLAM?

The first check is whether you're already connected to an Internode DSLAM (click here to find out). On the results screen, you will see the last row of the table is called 'Carrier for ADSL Port'. If this is listed as 'Internode', then your line is connected to an ADSL2+ capable Internode DSLAM port.

Remember, you may be connected to an Internode DSLAM even if you do not have an Extreme® ADSL2+ service.

• If you are connected to an Internode DSLAM and are already enjoying an Extreme® ADSL2+ service, we highly recommend that you wait a little longer for conversion options to become available to our NakedExtreme ADSL2+ product - refer to the Transfer page for a detailed discussion on that!
• If you are connected to an Internode DSLAM but still on an ADSL Standard or ADSL Plus plan such as 1500/256k or 8000/384k, then you can simply use our online Plan Changer to upgrade to Extreme® ADSL2+ plan. That will get you fast broadband, and you can choose if you'd like to go naked with that when the conversion option is made available.

Could you be connected to an Internode DSLAM?

If you're not connected to an Internode DSLAM - ie your 'Carrier for ADSL Port' is listed as 'Telstra', then you can check if there's an Internode DSLAM already installed in your local exchange by entering your phone number into our Coverage Checker. If you are connected to a Telstra DSLAM and there is an Internode DSLAM in your local exchange, then you have a couple of choices:

• convert your phone service to Internode NakedExtreme ADSL2+ via our Online Signup; or
• upgrade to Internode Extreme ADSL2+ using a 'Single Service Migration' (SSM) via our Plan Changer.

Please note that in certain circumstances - for example, if you are connected to a RIM - we may not be able to perform the Conversion or Single Service Migration. Once again our no success - no fee policy applies, so there's no risk in checking!

Also note that we are not currently offering Internode NakedExtreme ADSL2+ services in Tasmania.

If you're connected to a Telstra DSLAM, with no Internode DSLAM available

If you are connected to a Telstra DSLAM and there isn't an Internode DSLAM in your local exchange, use the coverage checker to see if Internode Naked ADSL2+ is available to you - this also delivers ADSL2+ without a phone service, via a different access network to NakedExtreme ADSL2+. If so, then there's a couple of choices:

• order an Internode Naked ADSL2+ service today; or
• consider our latest innovation - Internode Ultra - delivering ADSL2+, a traditional phone service and VoIP in one cost-effective and complete service from Internode.

What Line Profiles Are Available on NakedExtreme ADSL2+?

The good news is this is identical to the features and capabilities of Internode Extreme ADSL2+ - giving you control of your broadband service. For customers on very long lines - beyond the limits of more traditional ADSL products - may benefit from using ADSL2+ 'Annex L'. This is available via the 'Standard ADSL2+' profile; and is supported if your router has this capability and your line has sufficient loss.

In all other ways it's Extreme - with ADSL2+ Annex M on SOHO and Business plans; and options for high reliability / high speed / low latency, depending on your broadband needs. More info is available in our Extreme ADSL2+ FAQ.